Business Continuity

Business Continuity Plan #

Our primary operation that must continue even during a disruption is policy generation. In case of an unforeseen event that disrupts normal operations, our backup plan involves the manual generation and sending of the policy to customers.

Key people in maintaining operations are the support teams of Bubble, Zapier, and Google, and they would be contacted by tje founders promptly in case of any issue.

In the event of disruptions in the services of Bubble, Zapier, or Google Drive, alternative providers will be considered. For instance, alternatives to Bubble could include Wappler or Adalo for app development, alternatives to Zapier might include Integromat or Automate.io for automation, and alternatives to Google Drive could include Dropbox or Microsoft OneDrive for cloud storage.

We plan to review and test our BCP twice a year to ensure its effectiveness and to make necessary modifications based on those test results.

Disaster Recovery Plan #

Yes, we at ISMS Policy Generator have a comprehensive disaster recovery plan in place to ensure our services remain as uninterrupted as possible in the event of unforeseen disruptions, including natural disasters, power outages, and cyber attacks.

Our disaster recovery plan includes regular backups of critical data. Generated policies are consistently backed up in a secure cloud, and our application’s database is backed up according to the parameters set by Bubble, our application development platform.

In case of a significant disruption, we have alternative operations in place, such as manual generation and sending of policies to customers.

Our Recovery Time Objective (RTO) is 4 hours, meaning we aim to have our services restored and back to normal operations within this timeframe after any disruption.

To ensure the effectiveness of our disaster recovery procedures, we review and test the plan twice a year. We believe in learning from these tests and making necessary modifications to better safeguard our services and customers.

Data Backups #

Yes, at ISMS Policy Generator, we understand the importance of data integrity and have implemented consistent backup practices to safeguard against data loss.

Generated policies are regularly backed up in a secure cloud, ensuring that no policy is accidentally lost or deleted. Additionally, our application’s database, where user information is stored, is backed up according to the parameters established by Bubble, our application development platform.

These backup practices form a critical part of our disaster recovery plan, which is designed to maintain service continuity and protect against data loss even in the face of unforeseen disruptions.

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Updated on 20 January 2024